A British-voiced AI receptionist picks up in under a second, triages the job, escalates real emergencies and books the appointment — while you're up a ladder or under a sink.
You're on a job, up a ladder, or it's gone 11pm. The phone rings out, goes to voicemail, and most callers never leave a message — they just ring the next name on the list. A full-time receptionist would fix it, but costs £2,000–£3,000 a month before you've paid them holiday or sick leave.
Your existing number forwards to your AI receptionist. From there, every call follows the same three-step process, whether it's a Tuesday afternoon quote or a 2am emergency.
Answers in under a second in a natural British voice, greets the caller with your business name, and asks what's happened — no menus, no hold music.
Understands the problem, asks the right follow-up questions for the trade, and flags anything that sounds like a genuine emergency for immediate escalation.
Checks availability, books the appointment or callback, and sends confirmation by text to both you and the customer — job logged before you've climbed down the ladder.
No call centre scripts. No robotic menus. Just the parts of the job a receptionist would actually do — running around the clock.
Every call gets picked up — evenings, weekends, bank holidays, and the 2am emergencies that matter most.
Natural, human-sounding British voice via ElevenLabs — built to reassure, not to sound like a call tree.
Recognises urgent language — floods, no heating, gas smells — and routes it straight to you or your on-call engineer.
Checks real slots and books appointments directly, instead of just taking a message and hoping someone calls back.
Asks the questions you'd ask — what's the fault, how old's the boiler, is anyone unsafe — so you arrive prepared.
Forwards from your current landline or mobile — no new number for customers to learn, no reprinting the van.
One missed emergency call pays for a year of this. No setup fees, no long contracts — cancel with 30 days' notice.
It's a voice AI agent built on GPT-4o and ElevenLabs — not a human call centre. It answers in a natural British voice, understands the caller's problem, and follows your rules for booking or escalation.
Most callers don't ask, because the voice sounds natural and it handles the conversation the way a good receptionist would. If a caller asks directly, it answers honestly.
Emergency language triggers immediate escalation — the caller is told help is on the way, and you get an instant call, text or app alert with the details, day or night.
No. You forward your existing landline or mobile to your AI receptionist, so customers keep calling the number already on your van and website.
Around 15 minutes for a standard setup — your trade, service area and booking rules are configured before your first call is forwarded.
No. Every plan runs month to month with a 30-day money-back guarantee, and you can cancel with 30 days' notice.
Book a 15-minute demo and hear your AI receptionist handle a real call for your trade — before you commit to anything.